Refund and Returns Policy

Thank you for shopping at Lifestyles Menswear. We value your satisfaction and aim to provide clear guidelines for returns, exchanges, and refunds. Please review our updated policy below:

Overview

  • Our refund and return policy lasts 30 days from the date of delivery. If 30 days have passed, we regret that we cannot offer a refund or exchange.
  • Custom-tailored items are non-returnable and non-refundable under any circumstances.

Eligibility for Returns

To qualify for a return:

  • Items must be unused, in the same condition you received them, and in the original packaging.
  • Tags must remain attached. Items with removed or cut tags cannot be returned or exchanged.
  • We reserve the right to determine whether a returned item is used or unused.
  • Restocking Fee: All approved returns are subject to a 15% restocking fee.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards
  • Custom-tailored items
  • Sale items
  • Downloadable software products
  • Certain health and personal care items

Backorders

If an item is backordered, you will be notified via email. By default, we will assume you agree to wait for the backordered item unless you notify us otherwise. You have 48 hours during business days to cancel a backordered item for a full refund. This cancellation option does not apply to custom-tailored items.

Defective or Damaged Items

If your item arrives defective or damaged:

Processing Returns

To complete your return:

  • Provide a receipt or proof of purchase.
  • Contact us at info@lifestylesmenswear.com and mail your item to:
    5320 Route 42, Blackwood, NJ 08012

Return Shipping Costs:

  • You are responsible for shipping costs for returns. Shipping costs are non-refundable.
  • If you are returning an expensive item, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

  • A refund will be applied to your original payment method within a specified timeframe.

Late or Missing Refunds:

  • Check your bank account or credit card statement.
  • Contact your bank or credit card company for processing times.
  • If the refund is still not received, email us at info@lifestylesmenswear.com.

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, email info@lifestylesmenswear.com and ship your item to: 5320 Route 42, Blackwood, NJ 08012

Gift Returns

If the item was marked as a gift during purchase and shipped directly to you:

  • You’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.
  • If the gift was not marked as such, the refund will go to the original purchaser.

For further assistance, contact us at info@lifestylesmenswear.com.